LS
Lavisa S
1 reviews | Active since Jan 2019
02 Oct 2020, 20:51
Terrible after service
I have a personal loan with them, that I'll forever regret even in my next life, their after service is pathetic, when u call them as an existing customer, option 3, if will ring forever, if they ever answer, they get disconnected while u talking, and yet if u select an option for the loan increase or new sales, there are no hiccups, all I wanted was a settlement letter
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Replies (2)
Sanlam's replyOfficial
02 Oct 2020, 20:52Dear Lavisa
We acknowledge receipt of your complaint and will refer it to the relevant department to assist you.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to assist you.
Kind regards
Sanlam Client Relations
Sanlam's reply02 Oct 2020, 20:52
Official
Dear Lavisa
We acknowledge receipt of your complaint and will refer it to the relevant department to assist you.
Kind regards
Sanlam Client Relations
We acknowledge receipt of your complaint and will refer it to the relevant department to assist you.
Kind regards
Sanlam Client Relations
Sanlam's replyOfficial
05 Oct 2020, 09:41Dear Lavisa
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
Sanlam's reply05 Oct 2020, 09:41
Official
Dear Lavisa
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform as your enquiry is now being dealt with by the relevant department. Should there be any other issues relating to the matter, we encourage you to make direct contact with the relevant consultant. RegardsSanlam Client Relations