Terrible accessibility and communication from Sanlam!

Sanlam is honestly one of the worst entities to deal with. I recently tried to update my profile details, but because the online system is limited, I was forced to call in.

The process of just getting an agent on the line is a nightmare.

It makes me highly anxious to think about what would happen if I had an urgent emergency and needed to reach them immediately.

Due to this awful experience, I am seriously looking into switching my services to a competitor who handles client communication better