Terrible

<p>Good day Sir/Madam</p> <p>&nbsp;</p> <p><br />I made a call to Sanlam on the 7th of&nbsp;March at 10:35 requesting my settlement loan amount. &nbsp;I spoke to a lady consultant who told me that she's unable to view my account she can try putting me through the next consultant, which took so long I decided to hang up. I called again at 10:47 to which I spoke to a gentleman by the name of Sihle who took my details and tried to put me through to the next consulted. A lady consultant picked up the phone and I could hear her laughing on the other end. Shortly after that she hung up the phone.&nbsp;</p> <p>&nbsp;</p> <p>I am terribly disappointed with the lack of service that I received.</p> <p>&nbsp;</p> <p><br />contact details: ********** 963</p> <p>Name: Jackina Dlamini</p> <p>&nbsp;</p> <p><br />Kind Regards</p> <p>Jackina Dlamini</p>