NM
Nobukhosi M

1 reviews | Active since Mar 2022

05 Sept 2024, 12:36

Telephone issues that are so irritating

This is for Sanlam Loans. Why do you bother me with calls and then after holding for a while, your machine says that you are experiencing technical problems and unable to put me through to your consultants??? Why don’t you solve whatever technical issues have first then call me and stop wasting my time?

0
Replies (2)
Sanlam
Sanlam's reply05 Sept 2024, 14:16
Official
Good day Nobukhosi  
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Personal Loans.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply10 Sept 2024, 12:40
Official
Good day Nobukhosi

We have received feedback that Sanlam Personal Loans has been in touch with you.

Regards
Sanlam Client Care