pD
phoziswa D
1 reviews | Active since Mar 2013
29 Mar 2016, 09:46
Teddy Khosa (SanlamSky) [Email Removed]
Good day SANLAM SKY<br> <br> On the 1 February 2016 I sent through three forms for my policies to be debited to date that has not been done.<br> <br> I called the call centre today and the agent tells me that they never received my forms.<br> <br> I have the fax report that proves that it was sent through, how difficult is it to reactivate a stop order . I mean really how many times must I send the same forms. It has been two months and this has not been done I have to call the call centre each time absolutely unacceptable!!!!!! <br> <br>
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Replies (1)Sanlam's replyOfficial
29 Mar 2016, 10:00Hello ladyP21,
Thank you for bringing this matter to our attention.
I will make sure that it is dealt with as soon as possible. I do apologise for any inconvenience caused.
Kind regards
Leigh-Roy Apollis
Consultant: Client Relations
Thank you for bringing this matter to our attention.
I will make sure that it is dealt with as soon as possible. I do apologise for any inconvenience caused.
Kind regards
Leigh-Roy Apollis
Consultant: Client Relations
Sanlam's reply29 Mar 2016, 10:00
Official
Hello ladyP21,
Thank you for bringing this matter to our attention.
I will make sure that it is dealt with as soon as possible. I do apologise for any inconvenience caused.
Kind regards
Leigh-Roy Apollis
Consultant: Client Relations
Thank you for bringing this matter to our attention.
I will make sure that it is dealt with as soon as possible. I do apologise for any inconvenience caused.
Kind regards
Leigh-Roy Apollis
Consultant: Client Relations
