DM
Duduzile M
1 reviews | Active since Jun 2023
21 Apr 2026, 11:03
Tax free withdrawal
Good day,
I am writing to complain on a withdrawal request on my Sanlam tax free savings. I sent this request on the 7th April 2026 and only get automatic responses instead of a relevant response to my concern. I am told it takes 7-14 working days to now possibly a month.
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Replies (2)
Sanlam's replyOfficial
21 Apr 2026, 11:26Good morning, Duduzile
We are sorry to learn of your poor service experience and have escalated the matter to Sanlam Life for their assistance.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and have escalated the matter to Sanlam Life for their assistance.
Regards
Sanlam Client Care
Sanlam's reply21 Apr 2026, 11:26
Official
Good morning, Duduzile
We are sorry to learn of your poor service experience and have escalated the matter to Sanlam Life for their assistance.
Regards
Sanlam Client Care
We are sorry to learn of your poor service experience and have escalated the matter to Sanlam Life for their assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
21 Apr 2026, 16:01Good afternoon, Duduzile
We have received feedback that Sanlam Life has sent you an email.
You are welcome to respond to it for any further assistance you require.
Regards
Sanlam Client Care
We have received feedback that Sanlam Life has sent you an email.
You are welcome to respond to it for any further assistance you require.
Regards
Sanlam Client Care
Sanlam's reply21 Apr 2026, 16:01
Official
Good afternoon, Duduzile
We have received feedback that Sanlam Life has sent you an email.
You are welcome to respond to it for any further assistance you require.
Regards
Sanlam Client Care
We have received feedback that Sanlam Life has sent you an email.
You are welcome to respond to it for any further assistance you require.
Regards
Sanlam Client Care