NM
Neo M
1 reviews | Active since Mar 2023
02 Mar 2023, 17:56
Tax Free Savings policy
I have sent Sanlam two emails in regards to the Tax Free Savings policy. Sanlam takes a week to respond to my email and when they have to call me, they buzz me and never call again and when I call the call centre no picks up the call
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Replies (2)0
Replies (2)
Sanlam's replyOfficial
03 Mar 2023, 08:18 Good day Neo
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply03 Mar 2023, 08:18
Official
Good day Neo
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
03 Mar 2023, 13:22Good day Neo
A consultant has been trying to contact you but there is no answer at the time requested. Please respond to the email sent.
Regards
Sanlam Client Care
A consultant has been trying to contact you but there is no answer at the time requested. Please respond to the email sent.
Regards
Sanlam Client Care
Sanlam's reply03 Mar 2023, 13:22
Official
Good day Neo
A consultant has been trying to contact you but there is no answer at the time requested. Please respond to the email sent.
Regards
Sanlam Client Care
A consultant has been trying to contact you but there is no answer at the time requested. Please respond to the email sent.
Regards
Sanlam Client Care