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eS
eugene S

1 reviews | Active since Aug 2013

04 Oct 2022, 11:10

Tax free Savings account is costing me money

I have opened a tax free savings account with Sanlam three months ago on a 5 year plan, I checked my account yesterday and my money is less than the R9000 I have invested, each month it is less and less, if this continues for the next 5 years I will end up owing them money.

Can you please send me a withdrawal application as there is no such document available on your website.

My plan no is: ***X6

I would rather place the money in a savings account and watch my money grow and can then use the money on a down payment toward a plane on my sons 16th birthday.

0
Replies (4)
Sanlam
Sanlam's reply04 Oct 2022, 11:16
Official
 Good day  Eugene
 
 We are sorry to hear that you are not satisfied with the performance of your plan. We have escalated your complaint to Sanlam Life.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply05 Oct 2022, 10:27
Official
Good day  Eugene
 
We have received confirmation that the requested form has been emailed to you.
 
Regards
Sanlam Client Care 

 
eS
eugene S's update26 Dec 2022, 11:49
Reviewer Update
Thank you for your urgent response. This has now all been sorted. I was refunded without any issues.
Sanlam
Sanlam's reply28 Dec 2022, 08:27
Official
Good day Eugene

Thank you for your positive feedback.  We hope you have a great day further.

Regards
Sanlam Client Care