YV
Yunus V

1 reviews | Active since May 2013

18 Feb 2026, 16:38

Tax free investment, makes you wait weeks to get your payout of withdrawal.

Sanlam's Tax free savings investment is not worth it, if you need to withdraw fairly quickly. With other tax free investments at different institutions, you can get your withdrawal within 3 business days to a week at the most.

Sanlam, doesn't manage expectations with no communication at all or explanations, and the delay exceeds a week to 2 weeks just to get your own money paid out to you. Don't waste your time, rather consider other options that will work better for you

0
Replies (3)
Sanlam
Sanlam's reply18 Feb 2026, 16:45
Official
Good day, Yunus

We are sorry to learn of your poor service experience and have escalated the matter to Sanlam Life for their assistance.

Regards
Sanlam Client Care
YV
Yunus V's update19 Feb 2026, 09:50
Reviewer Update
Thanks, for your revert. But this service has been so pathetic that while I'm still awaiting my withdrawal payout for almost 2 weeks, i have sent a cancellation request for this policy. I don't want something that doesn't align with peoples actual needs. This delay has now put me in a position where i need to arrange alternate funding to cater for this delay in payment.
Sanlam
Sanlam's reply19 Feb 2026, 10:37
Official
Good day, Yunus

This is to confirm that you have been contacted.

Regards
Sanlam Client Care