BA
Bronwen A
1 reviews | Active since May 2014
22 May 2020, 13:52
Taking money
Phoned to query R120 going off our account and Janine says we are not on the system. So how are you taking our money with no knowledge of us on your system. Multid Formedst165***** gets debited off our account every month for the last 5 years for R120 and now nobody knows who we are. Disgusting. We have never done business with Sanlam so how dare you take our money.
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Replies (2)
Sanlam's replyOfficial
22 May 2020, 14:10Dear Bronwen
We acknowledge receipt of your complaint. We have forwarded your matter to the responsible unit for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. We have forwarded your matter to the responsible unit for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's reply22 May 2020, 14:10
Official
Dear Bronwen
We acknowledge receipt of your complaint. We have forwarded your matter to the responsible unit for further investigation.
Kind regards,
Sanlam Client Relations
We acknowledge receipt of your complaint. We have forwarded your matter to the responsible unit for further investigation.
Kind regards,
Sanlam Client Relations
Sanlam's replyOfficial
25 May 2020, 13:02Good day
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should thee by any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should thee by any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
Sanlam's reply25 May 2020, 13:02
Official
Good day
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should thee by any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations
We were informed that a consultant has contacted you. We will be closing the case on the Hello Peter platform. Should thee by any other issues relating to the matter, we once again encourage you to make direct contact with the relevant consultant. We value you as a client.
Kind regards
Client Relations