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Nomthandazo N
1 reviews | Active since May 2024
06 Nov 2025, 19:26
Take Assupol at your own risk
Take Assupol MHA at your own risk, they declined my claim citing a waiting period of 6 months premiums, Ive started paying 1st premium on the 15 May 2025 up to 15 October 2025, this makes a 6 months waiting period but they refused to pay my claim.
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Sanlam's replyOfficial
07 Nov 2025, 06:02Dear Nomthandazo , we have received your review and will link it to the direct complaint you have also sent to us, under reference number ***. Our sincerest apology for any frustration caused. Our feedback will be sent to your direct email, following the investigation into this matter. Regards, Assupol Complaints Manager
Sanlam's reply07 Nov 2025, 06:02
Official
Dear Nomthandazo , we have received your review and will link it to the direct complaint you have also sent to us, under reference number ***. Our sincerest apology for any frustration caused. Our feedback will be sent to your direct email, following the investigation into this matter. Regards, Assupol Complaints Manager