CB
Christal B
1 reviews | Active since Feb 2011
03 Apr 2025, 18:34
System
I have been complaining about the system since last year. Debit orders aren't going off and i cannot make manual payments because it gives an error. Cannot pay from my profile because their system isn't working. I've never seen such incompetence before.
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Sanlam's replyOfficial
04 Apr 2025, 07:29Good day Christal, we take note your review and will investigate this further. Our feedback on the resolution will be sent to your direct e-mail. Our apology for any frustration caused. Regards, Assupol Complaints Manager
Sanlam's reply04 Apr 2025, 07:29
Official
Good day Christal, we take note your review and will investigate this further. Our feedback on the resolution will be sent to your direct e-mail. Our apology for any frustration caused. Regards, Assupol Complaints Manager