Super *********

I was retenched August. My company sent through my provident fund documents in September, As an unemployed person i am eagerly waiting to get paid out I send emails abd nobody responds, Try to call but im on hold for many minutes. I received a sms on Friday informing me that i will get paid in 5 days. I got the same sms on Monday and have still not gotten paid. Im starting to wonder if these people really bother. I would really like urgent assistance.