BH
Billy H
1 reviews | Active since Jan 2019
22 Jan 2019, 09:23
such a shame!!!
When you loose someone it can be a tough journey, especially when you have to deal with Sanlam. They treat you like a ********, in my case my father passed away and he left some money behind for his family, he made payments every month to make sure we will be ok when he is gone. since Sanlam phoned me to say there is money left behind its been nothing but a struggle what a lousy system is it that they have. they keep on requesting documents ive already send and i have all my emails for proof. they make promises they cant keep promising me dates they cant do. such a shame companys like this exist.
Helpful (0)
Replies (3)0
Replies (3)Sanlam's replyOfficial
22 Jan 2019, 09:58Dear Billy
We are sorry to learn of your loss. Please accept our condolences. We acknowledge receipt of your complaint. This is unfortunate to hear. We will arrange for your complaint to be investigated.
Regards
Client Relations
We are sorry to learn of your loss. Please accept our condolences. We acknowledge receipt of your complaint. This is unfortunate to hear. We will arrange for your complaint to be investigated.
Regards
Client Relations
Best regards,
Sanlam's reply22 Jan 2019, 09:58
Official
Dear Billy
We are sorry to learn of your loss. Please accept our condolences. We acknowledge receipt of your complaint. This is unfortunate to hear. We will arrange for your complaint to be investigated.
Regards
Client Relations
We are sorry to learn of your loss. Please accept our condolences. We acknowledge receipt of your complaint. This is unfortunate to hear. We will arrange for your complaint to be investigated.
Regards
Client Relations
Best regards,
BH
Billy H's updateReviewer Update
22 Jan 2019, 11:10I just received a call from Sanlam, they said they will finalize everything by friday so happy about that. ill update on hello peter once they are done
BH
Billy H's update22 Jan 2019, 11:10
Reviewer Update
I just received a call from Sanlam, they said they will finalize everything by friday so happy about that. ill update on hello peter once they are done
Sanlam's replyOfficial
22 Jan 2019, 11:35Thank you for the update.
Best regards,
Sanlam's reply22 Jan 2019, 11:35
Official
Thank you for the update.
Best regards,
