1 reviews | Active since Nov 2012
Struggling to get funds out of my Sanlam policy
<p>Have been struggling to get funds out of my Sanlam *** since the 18th of May 2016, I faxed all requested documents (i.e. confirmation of banking details, certified copy of ID, proof of address, marriage certificate as the municipal bill is in my spouse’s name and the application to terminate the plan.</p> <p>To my surprise nothing has been done to date. At first they said my request would be finalised on the 26th of May and now they postponed the date to the 6th of June, it is unfortunate cannot wait for that long for money that is lawfully due to me. Why must we alw3ays suffer when we want to take out funds from POLICIES?</p> <p> </p>
Dear BrianDavid
We acknowledge receipt of your complaint regarding the delay in payment. We will arrange for urgent handling .
Kind Regards
Client Relations
Dear BrianDavid
We acknowledge receipt of your complaint regarding the delay in payment. We will arrange for urgent handling .
Kind Regards
Client Relations
Dear BrianDavid
I refer to your request regarding the payment of your plan and our communication regarding your banking details.
On receipt thereof we finalise your request.
Kind Regards
Alma Nefdt
Dear BrianDavid
I refer to your request regarding the payment of your plan and our communication regarding your banking details.
On receipt thereof we finalise your request.
Kind Regards
Alma Nefdt
Very pleased and satisfied with regards to Alta's immediate intervention upon Alma's delegation of the query to Alta. An urgent resoulution for the matter at hand has been received.
Alta's prompt follow ups expediated the finalisation of the claim and funds had been recieved as per the promised date. Keep up the good work Alta and Alma.
Very pleased and satisfied with regards to Alta's immediate intervention upon Alma's delegation of the query to Alta. An urgent resoulution for the matter at hand has been received.
Alta's prompt follow ups expediated the finalisation of the claim and funds had been recieved as per the promised date. Keep up the good work Alta and Alma.
Dear BrianDavid
Thank you for the positive feedback. We will forward the message to Alma and Alta and their managers.
Kind Regards
Client Relations
Dear BrianDavid
Thank you for the positive feedback. We will forward the message to Alma and Alta and their managers.
Kind Regards
Client Relations