ZM
Ziyanda M
1 reviews | Active since Jul 2010
16 Apr 2024, 19:45
Struggling to claim from this fund
It is so painful and exhausting to claim from this fund, they claim to pay out claims within 3months I am yet to see that.
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
17 Apr 2024, 07:43 Good day Ziyanda
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply17 Apr 2024, 07:43
Official
Good day Ziyanda
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's replyOfficial
17 Apr 2024, 10:29This is to confirm that Sanlam Corporate has acknowledged your complaint via email and will be assisting you further.
RegardsSanlam Client Care
RegardsSanlam Client Care
Sanlam's reply17 Apr 2024, 10:29
Official
This is to confirm that Sanlam Corporate has acknowledged your complaint via email and will be assisting you further.
RegardsSanlam Client Care
RegardsSanlam Client Care
ZM
Ziyanda M's updateReviewer Update
19 Apr 2024, 05:08It is so confusing that the Fund struggles to get the info they need from Miway to process my claim. Isn't Miway part of the sanlam group? I am being sent from pillar to post by this group. And it's not the first time
ZM
Ziyanda M's update19 Apr 2024, 05:08
Reviewer Update
It is so confusing that the Fund struggles to get the info they need from Miway to process my claim. Isn't Miway part of the sanlam group? I am being sent from pillar to post by this group. And it's not the first time
ZM
Ziyanda M's updateReviewer Update
19 Apr 2024, 05:10You don't want to assist me, this fund is poorly managed, images you are dead and your kids are claiming they will never get what is due to them clearly
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Ziyanda M's update19 Apr 2024, 05:10
Reviewer Update
You don't want to assist me, this fund is poorly managed, images you are dead and your kids are claiming they will never get what is due to them clearly
Sanlam's replyOfficial
19 Apr 2024, 08:00Good day Ziyanda
We have relayed your messages to Sanlam Corporate to address this further.
Regards
Sanlam Client Care
We have relayed your messages to Sanlam Corporate to address this further.
Regards
Sanlam Client Care
Sanlam's reply19 Apr 2024, 08:00
Official
Good day Ziyanda
We have relayed your messages to Sanlam Corporate to address this further.
Regards
Sanlam Client Care
We have relayed your messages to Sanlam Corporate to address this further.
Regards
Sanlam Client Care
ZM
Ziyanda M's updateReviewer Update
19 Apr 2024, 08:21Nothing will be done to assist me. If and when you want to pay what's due to me you will. There is nothing outstanding from my side .
ZM
Ziyanda M's update19 Apr 2024, 08:21
Reviewer Update
Nothing will be done to assist me. If and when you want to pay what's due to me you will. There is nothing outstanding from my side .
Sanlam's replyOfficial
19 Apr 2024, 09:32Please communicate directly with Sanlam Corporate via email for further assistance.
RegardsSanlam Client Care
RegardsSanlam Client Care
Sanlam's reply19 Apr 2024, 09:32
Official
Please communicate directly with Sanlam Corporate via email for further assistance.
RegardsSanlam Client Care
RegardsSanlam Client Care