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Chantelle
1 reviews | Active since Oct 2021
30 Mar 2023, 12:35
Struggle to cancel policy
Struggle more than 3weeks now to cancel my policy. No feedback at all when you call to cancel they just put the phone down.
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
30 Mar 2023, 13:02Hi Chantelle, thank you for letting us know. We will provide further feedback to your direct e-mail address shortly. My apology for any inconvenience caused. Regards, Assupol Complaints Manager
Sanlam's reply30 Mar 2023, 13:02
Official
Hi Chantelle, thank you for letting us know. We will provide further feedback to your direct e-mail address shortly. My apology for any inconvenience caused. Regards, Assupol Complaints Manager
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Chantelle's updateReviewer Update
12 Apr 2023, 10:47Good day.
I am really fed up with assupol now.After i struggle 2 months to cancel my policy after multiple emails and calls i get this attachment now.
Really i am fed up with this. Attachment attached.
Really cancel my policy and stop sending emails that says my policy is in arrest really now. That is the reason why people cancel because we must struggle with assupol the whole time.
I am really fed up with assupol now.After i struggle 2 months to cancel my policy after multiple emails and calls i get this attachment now.
Really i am fed up with this. Attachment attached.
Really cancel my policy and stop sending emails that says my policy is in arrest really now. That is the reason why people cancel because we must struggle with assupol the whole time.
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Chantelle's update12 Apr 2023, 10:47
Reviewer Update
Good day.
I am really fed up with assupol now.After i struggle 2 months to cancel my policy after multiple emails and calls i get this attachment now.
Really i am fed up with this. Attachment attached.
Really cancel my policy and stop sending emails that says my policy is in arrest really now. That is the reason why people cancel because we must struggle with assupol the whole time.
I am really fed up with assupol now.After i struggle 2 months to cancel my policy after multiple emails and calls i get this attachment now.
Really i am fed up with this. Attachment attached.
Really cancel my policy and stop sending emails that says my policy is in arrest really now. That is the reason why people cancel because we must struggle with assupol the whole time.
Sanlam's replyOfficial
12 Apr 2023, 11:32Good day Chantelle, we confirm that policy number AL*** was cancelled and no further premium correspondence should be sent to you. Regards
Sanlam's reply12 Apr 2023, 11:32
Official
Good day Chantelle, we confirm that policy number AL*** was cancelled and no further premium correspondence should be sent to you. Regards