GM
Gayi M
1 reviews | Active since Apr 2014
01 Dec 2018, 09:51
Stop taking my money
Assupol is still deducting money from my account after they've promised to stop and refund me. Jacolien and Bernice assured me after sending the requested documents they will stop with the deductions. It's easy for them to take people's money but it's difficult for them to fully refund people.
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Sanlam's replyOfficial
03 Dec 2018, 09:26Good Morning ***i, Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team
Sanlam's reply03 Dec 2018, 09:26
Official
Good Morning ***i, Thank you for taking the time to bring this to our attention. We will come back to you with feedback shortly.
We are really sorry that you feel our service has not been up to standard.
Our further communication with you will be by direct e-mail or phone.
For your convenience, please note our dedicated complaint channels: *** / ***.
Proudly serving.
Assupol Complaints Team