PK
Philile K

1 reviews | Active since Jul 2019

22 Oct 2024, 05:22

STOP DEDUCTING MY PAYSLIP FOR A CANCELLED POLICY

Hi

I REALLY WANT MY MONEY BACK. I HAVE BEEN WAITING FOR A MONTH NOW. YOU KEEP BILLING ME FOR A CANCELLED POLICY. THIS *** in February and you still billing it. I want my two months refunds. For September and October your email said I will get it on 21/10/2024 and I did not receive it. Your phones are not answered too. Attached is my two payslips reflecting this policy for the amount of R1288.41.

This an email I sent you guys

0
Replies (2)
Sanlam
Sanlam's reply22 Oct 2024, 08:50
Official
 Good day Philile  
 
 We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply22 Oct 2024, 14:07
Official
This is to confirm that feedback was provided to you via email.

  Regards
 Sanlam Client Care