PK
Philile K
1 reviews | Active since Jul 2019
22 Oct 2024, 05:22
STOP DEDUCTING MY PAYSLIP FOR A CANCELLED POLICY
Hi
I REALLY WANT MY MONEY BACK. I HAVE BEEN WAITING FOR A MONTH NOW. YOU KEEP BILLING ME FOR A CANCELLED POLICY. THIS *** in February and you still billing it. I want my two months refunds. For September and October your email said I will get it on 21/10/2024 and I did not receive it. Your phones are not answered too. Attached is my two payslips reflecting this policy for the amount of R1288.41.
This an email I sent you guys
Helpful (0)
Replies (2)0
Replies (2)Sanlam's replyOfficial
22 Oct 2024, 08:50 Good day Philile
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's reply22 Oct 2024, 08:50
Official
Good day Philile
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Life.
Regards
Sanlam Client Care
Sanlam's replyOfficial
22 Oct 2024, 14:07This is to confirm that feedback was provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply22 Oct 2024, 14:07
Official
This is to confirm that feedback was provided to you via email.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
