NM
Nonkqubela M

1 reviews | Active since Feb 2015

08 Mar 2024, 12:07

Still no response on my RA withdrawal

Sanlam still has not contacted me with regards to the progress of my Retirement Annuity withdrawal and their call centre takes forever to respond. It's now going on for a month and still nothing. Please can you update when I will receive the funds?

0
Replies (2)
Sanlam
Sanlam's reply08 Mar 2024, 12:38
Official
Good afternoon Nonkqubela 

We are sorry to learn that you have not been assisted.

We have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply08 Mar 2024, 16:20
Official
This is to confirm that you have been contacted and is being assisted. Regards
Sanlam Client Care