JL
Joanne L

1 reviews | Active since Nov 2022

03 Jan 2025, 07:48

*****sters

Need to report multiple cases of ***** by Sanlam. I have about 4 policies that I did not take out that are deducting from my persal. I've informed persal to stop deduction, they stopped but new policies showed up. I did receive an email with information regarding one of the policies on my old email account, but the cellphone number and the person covered are not known to me. Identity numbers of these people are not there but simply their dates of birth. I've been in contact with sanlam but seems as if their dragging their feet. Sort this out immediately or I'll sue. In addition, when trying to access their Whatsapp, I'm told that my number is non existent yet I'm paying thousands monthly for these unknown policies

0
Replies (4)
Sanlam
Sanlam's reply03 Jan 2025, 09:21
Official
Hello Joanne

We have received feedback that Sanlam Sky has sent you an email.

Regards
Sanlam Client Care
JL
Joanne L's update03 Jan 2025, 09:57
Reviewer Update
I did receive an email which does not help as I need to make an affidavit and I'm far from a police station right now. Can you just cancel everything as I'm still not told who the registered cellphone number belongs to and comes the 15th of January, I don't want any funds deducted from my persal
Sanlam
Sanlam's reply03 Jan 2025, 10:22
Official
Hello Joanne

We have relayed your message to Sanlam Sky.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply03 Jan 2025, 11:51
Official
Hello Joanne

We have received feedback that Sanlam Sky has sent you another email.

Regards
Sanlam Client Care