BG
Barend G
1 reviews | Active since Aug 2019
12 May 2026, 07:43
Stay far away fron Sanlam Life, you will have a funeral and they will not pay the money.
Sanlam life is the baddest insurance company ever, people please cancel you policies at sanlam. I cancelled a policy with them and they have to refund me my premium, they lie to me they have paid the money on the 05/05/26 but today is the 12th no payment yet, what will happen if they need to pay for a funeral, it will be finish and they neva paid the money. the person that helped me with this story is Ryan and he is lying to me to... how can we build trust if the agents is lying to customers.
Helpful (0)
Replies (1)0
Replies (1)Sanlam's replyOfficial
12 May 2026, 08:07Good morning, Barend
We are sorry to learn of your negative service experience and would like to assist you.
Please send us a private reply with the policy number.
On receipt of it, we will escalate the matter for urgent assistance.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We are sorry to learn of your negative service experience and would like to assist you.
Please send us a private reply with the policy number.
On receipt of it, we will escalate the matter for urgent assistance.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
Sanlam's reply12 May 2026, 08:07
Official
Good morning, Barend
We are sorry to learn of your negative service experience and would like to assist you.
Please send us a private reply with the policy number.
On receipt of it, we will escalate the matter for urgent assistance.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
We are sorry to learn of your negative service experience and would like to assist you.
Please send us a private reply with the policy number.
On receipt of it, we will escalate the matter for urgent assistance.
Be assured that we will use any information you provide only to assist you with this matter.
Regards
Sanlam Client Care
