SM
Siyasanga M

1 reviews | Active since Oct 2021

28 Apr 2026, 12:27

Stay away from SANLAM if you were thinking do doing business with them

Even that 1 star is hella generous. Words can’t even begin to express the disappointment I have continued to experience with this company. The trust/fund administrators dont give a damn about the children benefiting from their trust. They do not call or respond to emails. It’s been over a month since submitting my children’s claims from the money the heir father left them. After countless emails and being told it’s in the process of being finalised a week ago still nothing. Where does one take action for this kind of treatment? Enough is enough.

0
Replies (4)
Sanlam
Sanlam's reply28 Apr 2026, 12:33
Official
Good day, Siyasanga

We are sorry to learn that you have not been assisted with this matter and have relayed your review to Sanlam Corporate for their urgent assistance.

Regards
Sanlam Client Care
SM
Siyasanga M's update28 Apr 2026, 20:04
Reviewer Update
Just be honest with us with whatever is going on because this is not on. There is no way a claim that was in the process of being finalised hasn’t been paid already. There are school fees and winter school uniform in those claims and I submitted on 24th March.
Sanlam
Sanlam's reply29 Apr 2026, 07:22
Official
Good morning, Siyasanga

We have relayed your latest message to Sanlam Corporate.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply29 Apr 2026, 08:41
Official
Hello Siyasanga

We have received feedback that Sanlam Corporate has contacted you and that the matter is receiving attention.

Regards
Sanlam Client Care