DC
Danie C
1 reviews | Active since Jul 2009
07 Nov 2022, 14:18
Stay away from Sanlam Gap cover!
Sanlam Gap cover claims to have an SLA of 10 days. *******. I have been waiting for more than a month for a response. Emails are no good, and when you call, they make you wait 10 minutes before they answer, then they put the phone down in your ready while you are speaking!
Helpful (0)
Replies (3)0
Replies (3)
Sanlam's replyOfficial
07 Nov 2022, 15:10Good day Danie
We apologise for your negative service experience. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
We apologise for your negative service experience. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
Sanlam's reply07 Nov 2022, 15:10
Official
Good day Danie
We apologise for your negative service experience. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
We apologise for your negative service experience. Your complaint has been escalated to the relevant department to get in touch with you.
Regards
Sanlam Client Care
DC
Danie C's updateReviewer Update
07 Nov 2022, 15:22Yeah right......
I won't hold my breath
I won't hold my breath
DC
Danie C's update07 Nov 2022, 15:22
Reviewer Update
Yeah right......
I won't hold my breath
I won't hold my breath
Sanlam's replyOfficial
14 Nov 2022, 14:31Good day Danie
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
Sanlam's reply14 Nov 2022, 14:31
Official
Good day Danie
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care
We have received confirmation that you have been contacted and that you are being assisted.
Regards
Sanlam Client Care