TL
Tshegofatso L
1 reviews | Active since Jan 2017
20 Jun 2023, 06:20
STAY AWAY FROM SANLAM AND ITS PRODUCTS
I put in a claim yesterday and I was told that the payout will be in four days. That's literally after the funeral. What is the use of a funeral cover that pays after the service? We pay cover with gaurantee that the payout will be done with 48 hours so that we can bury our loved ones in dignity.
Stay away from anything that says SANLAM!!
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Replies (3)
Sanlam's replyOfficial
20 Jun 2023, 08:51Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and will be in touch with you to resolve it promptly and accurately. Sincere condolences to you and your family.
Sanlam's reply20 Jun 2023, 08:51
Official
Thank you for letting us know about this. Your feedback helps us do better. We are looking into this issue and will be in touch with you to resolve it promptly and accurately. Sincere condolences to you and your family.
TL
Tshegofatso L's updateReviewer Update
20 Jun 2023, 15:22I'm still waiting for a response.
TL
Tshegofatso L's update20 Jun 2023, 15:22
Reviewer Update
I'm still waiting for a response.
Sanlam's replyOfficial
20 Jun 2023, 15:34Thank you for your review. We're sorry to hear you had a frustrating experience and really appreciate you bringing this issue to our attention. We'll be in touch shortly.
Sanlam's reply20 Jun 2023, 15:34
Official
Thank you for your review. We're sorry to hear you had a frustrating experience and really appreciate you bringing this issue to our attention. We'll be in touch shortly.