Stay Away from Sanlam

Item: Sanlam
Rating: 1
Author: Pauli J

Sanlam deserves a ZERO rating !!! Zero customer care, Zero knowledge ... submitted application for 2Pot withdrawal on 26 September now 18 November and still only getting the High Volume story - so why did they not prepare - the 2Pot did not happen overnight - there was more than enough time to prepare. STAY AWAY FROM SANLAM.

Helpful (0)

Replies (3)

Sanlam's replyOfficial

18 Nov 2024, 08:18

Good day Pauli

We are sorry to hear of your poor client service experience. Please respond to our private message.

Regards
Sanlam Client Care

Sanlam's reply18 Nov 2024, 08:18

Official

Good day Pauli

We are sorry to hear of your poor client service experience. Please respond to our private message.

Regards
Sanlam Client Care

Pauli J's updateReviewer Update

18 Nov 2024, 14:38

I want to give a MASSIVE SHOUT OUT TO BIANCA SMIDT!!!!! Thank You Bianca for taking the time to look at the papers, pick up the phone and explain the situation - YOU ROCK!!!! Thank You so much - Sanlam get more people like Bianca on board please.

Pauli J's update18 Nov 2024, 14:38

Reviewer Update

Sanlam's replyOfficial

18 Nov 2024, 14:49

Thank you very much for taking the time to notify us of your positive experience. We will ensure the necessary recognition is passed on to the relevant consultant.

Regards
Sanlam Client Care

Sanlam's reply18 Nov 2024, 14:49

Official

Thank you very much for taking the time to notify us of your positive experience. We will ensure the necessary recognition is passed on to the relevant consultant.

Regards
Sanlam Client Care