Stay away from Direct Axis They don’t care about you during Covid19 just worry about their money

I have a Sanlam Direct Axis Loan which has always been paid on time However I have not been able to maintain my March payment via debit order due to the Government Lockdown Covid19 and my business is shut for retail trade I have been continuously being called by various consultants being rude and not having enough knowledge in advising me other than harassing me I am further bombarded with sms on a daily basis If anyone can please advise me on my rights I have emailed all the relevant departments and informed them of my situation This is a stressful time for the world and I feel I’m being harassed extensively considering that I have never defaulted my payments