Item: Sanlam
Rating: 1
Author: I R

Sanlam's replyOfficial

15 Apr 2025, 14:36

Good afternoon

We are sorry to hear this and would like to assist.

Please send us a private reply with your husband's ID number and the telephone number on which he is receiving these messages.

On receipt of this information, we will arrange for assistance from Sanlam Personal Loans.

Be assured that we will use the information you provide only to assist with this matter.

Regards
Sanlam Client Care

Sanlam's reply15 Apr 2025, 14:36

Official

Good afternoon

We are sorry to hear this and would like to assist.

Please send us a private reply with your husband's ID number and the telephone number on which he is receiving these messages.

On receipt of this information, we will arrange for assistance from Sanlam Personal Loans.

Be assured that we will use the information you provide only to assist with this matter.

Regards
Sanlam Client Care

Sanlam's replyOfficial

16 Apr 2025, 10:28

Good day

We have received confirmation that your husband's details have been removed from all marketing channels, and he will no longer receive calls or marketing materials from Sanlam Personal Loans.

Regards
Sanlam Client Care

Sanlam's reply16 Apr 2025, 10:28

Official

Good day

We have received confirmation that your husband's details have been removed from all marketing channels, and he will no longer receive calls or marketing materials from Sanlam Personal Loans.

Regards
Sanlam Client Care

IR

I R's updateReviewer Update

17 Apr 2025, 11:35

So here we are again! After getting verification that my husband has been removed from these harassing marketing messages, and he waited a couple of days to ensure that he did not complain again about messages that were already scheduled, he has received a further 53 SMS's - all the same. To be clear, the message reads: Don't miss out on reaching your goals! Your Sanlam Loan Application needs to be completed. To speak to....etc. REMOVE HIS ENTIRE PROFILE FROM SANLAM COMPLETELY IF YOU CAN'T MANAGE TO STOP MARKETING WHICH IS UNSOLICITED!

IR

I R's update17 Apr 2025, 11:35

Reviewer Update

So here we are again! After getting verification that my husband has been removed from these harassing marketing messages, and he waited a couple of days to ensure that he did not complain again about messages that were already scheduled, he has received a further 53 SMS's - all the same. To be clear, the message reads: Don't miss out on reaching your goals! Your Sanlam Loan Application needs to be completed. To speak to....etc. REMOVE HIS ENTIRE PROFILE FROM SANLAM COMPLETELY IF YOU CAN'T MANAGE TO STOP MARKETING WHICH IS UNSOLICITED!

IR

I R's updateReviewer Update

17 Apr 2025, 11:36

And to add to that, we have never ever app**** for a Loan with Sanlam!

IR

I R's update17 Apr 2025, 11:36

Reviewer Update

And to add to that, we have never ever app**** for a Loan with Sanlam!

Sanlam's replyOfficial

17 Apr 2025, 13:17

Good afternoon

Thank you for contacting us about this.

We have requested urgent assistance from the relevant department.

Regards
Sanlam Client Care

Sanlam's reply17 Apr 2025, 13:17

Official

Good afternoon

Thank you for contacting us about this.

We have requested urgent assistance from the relevant department.

Regards
Sanlam Client Care

Sanlam's replyOfficial

17 Apr 2025, 18:17

Good evening

We have received feedback that Sanlam Personal Loans has sent your husband another email.

Regards
Sanlam Client Care

Sanlam's reply17 Apr 2025, 18:17

Official

Good evening

We have received feedback that Sanlam Personal Loans has sent your husband another email.

Regards
Sanlam Client Care

SPAMMING to a point of Harassment!