1 reviews | Active since May 2016

31 Mar 2020, 17:36

Spammers (sms and email), won't adhere to unsubscribes

I keep getting spam smses from them, unsubscribing does nothing (even though I get a reply saying I won't receive more), spoke to a friend in the industry and he said he had the same thing with emails from Assupol, unsubscribing didn't work so he had to block their domain. I'd never used or heard of them before, nor do I EVER consent to marketing materials from any company.

0
Replies (3)
Sanlam
Sanlam's reply31 Mar 2020, 18:57
Official
Good Day Keldon, thank you for reporting this matter to us. I will investigate the matter and let you know by direct e-mail on the resolution. Our sincere apology for the frustration caused.
Regards,
Assupol Complaints Manager
's update01 Apr 2020, 10:29
Reviewer Update
It turns out that because I had AA car insurance up until 5 years ago underwritten by Auto & General, my details were passed onto Assupol, so it seems Auto & General are the root cause to blame for passing on my details for unsolicited marketing.
Sanlam
Sanlam's reply01 Apr 2020, 10:36
Official
Good Day Keldon, thank you for the feedback. We have removed your contact details from our database.