JL
Justin L
1 reviews | Active since Jul 2025
31 Jul 2025, 15:25
SORRY EXCUSE FOR A COMPANY!
This is my second review and after I’ve once again called and emailed following my last review when they’ve gotten in touch, Sanlam has done absolutely nothing to help. It’s been 2 weeks just to send through a simple tax certificate. I urge anyone to NEVER give this company business. It’s as if NOBODY works there!!!
Helpful (0)
Replies (5)0
Replies (5)
Sanlam's replyOfficial
31 Jul 2025, 15:36Good day Justin
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction.
Your message has been relayed to Sanlam Corporate for further review and action.
Regards
Sanlam Client Care
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction.
Your message has been relayed to Sanlam Corporate for further review and action.
Regards
Sanlam Client Care
Sanlam's reply31 Jul 2025, 15:36
Official
Good day Justin
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction.
Your message has been relayed to Sanlam Corporate for further review and action.
Regards
Sanlam Client Care
Thank you for your feedback regarding the complaint response. We apologize for any dissatisfaction caused. We're committed to resolving this matter to your satisfaction.
Your message has been relayed to Sanlam Corporate for further review and action.
Regards
Sanlam Client Care
JL
Justin L's updateReviewer Update
31 Jul 2025, 16:11Committed? Really? I’m not interested in where this query goes or what department it is. It is still SANLAM. I’m ***0% sure that it’s easier to get my damn tax certificates than it is to go back and forth like this.
JL
Justin L's update31 Jul 2025, 16:11
Reviewer Update
Committed? Really? I’m not interested in where this query goes or what department it is. It is still SANLAM. I’m ***0% sure that it’s easier to get my damn tax certificates than it is to go back and forth like this.
JL
Justin L's updateReviewer Update
31 Jul 2025, 16:12Also, why do you reply to these reviews so quick but all my emails get ignored????
JL
Justin L's update31 Jul 2025, 16:12
Reviewer Update
Also, why do you reply to these reviews so quick but all my emails get ignored????
Sanlam's replyOfficial
31 Jul 2025, 16:17Please note that this Hellopeter profile represents the Sanlam Group as a whole and is not dedicated to one specific department or business unit.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply31 Jul 2025, 16:17
Official
Please note that this Hellopeter profile represents the Sanlam Group as a whole and is not dedicated to one specific department or business unit.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's replyOfficial
01 Aug 2025, 12:38Hello Justin
We have received confirmation that Sanlam Corporate has been in contact with you via email. They will be assisting you further.
Regards
Sanlam Client Care
We have received confirmation that Sanlam Corporate has been in contact with you via email. They will be assisting you further.
Regards
Sanlam Client Care
Sanlam's reply01 Aug 2025, 12:38
Official
Hello Justin
We have received confirmation that Sanlam Corporate has been in contact with you via email. They will be assisting you further.
Regards
Sanlam Client Care
We have received confirmation that Sanlam Corporate has been in contact with you via email. They will be assisting you further.
Regards
Sanlam Client Care