LP
Lesego P

1 reviews | Active since Sept 2018

07 Jan 2025, 09:25

Sopema/Sanlam Is Disappointing

Sopema Funerals Services!!!!!! That Sechaba from Dube branch guy doesn’t know what he’s doing!!!! Did your processes change since the underwriter has been changed? I’d be worried if I was Sanlam to have such people as representatives, all consumers are allowed to make arrangements. He basically wanted me to lie on a recorded call to say I’ll make a 4 month payment all at once!

0
Replies (2)
Sanlam
Sanlam's reply07 Jan 2025, 09:37
Official
Good day Lesego

We are sorry to learn of your negative experience and have escalated the matter for assistance.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply07 Jan 2025, 17:10
Official
Good day Lesego

We have received feedback that you have been sent an email.  Sanlam SKY will be assisting you further.

Regards
Sanlam Client Care