So dissappointed at Sanlam

Item: Sanlam
Rating: 1
Author: Bonakele M

I called the Sanlam customer care line a month ago to enquire about the different options on fixed investments. Needless to say that a month and several calls later I haven't gotten any assistance or someone calling me back.

Hha Sanlam, come one guys. You cannot be denting your image like that.

Really disappointed.

Helpful (0)

Replies (2)

Sanlam's replyOfficial

29 Nov 2018, 10:08

Dear Bonakele

We are sorry to hear of your experience. We will investigate what went wrong and contact you soon.

Kind regards
Client Relations

Sanlam's reply29 Nov 2018, 10:08

Official

Dear Bonakele

We are sorry to hear of your experience. We will investigate what went wrong and contact you soon.

Kind regards
Client Relations

Sanlam's replyOfficial

03 Dec 2018, 15:36

Dear Bonakele

Thank you for taking the time and for bringing this to our attention. We have been informed that a new advisor was assigned to you. Please accept our sincere apologies for the poor service you received.

Kind Regards,
Client Relations

Sanlam's reply03 Dec 2018, 15:36

Official