So dissapointed in Sanlam their service is bad bad bad bad.

***: The below email refers, I requested the rewards programme to be cancelled with immediate effect. It baffles me that Sanlam would think I am willing to continue with this service or whatever you want to call it. There was an amount debited from me for this obscured programme again.I will appreciate a refund as cancellation was requested already and please don’t come up with excuses not to refund me. I've been requesting Sanlam to cancel this programme they are just refusing and and keeps debiting me. I've been a part of this programme since 2018 and never claimed when I asked Sanlam to refund me as I requested cancellation in 2019 they are refusing claiming they can't find the call whereby I requested same. Even after several complaints over the same issue they are still debiting me for this absured programme that is not beneficial to me. They are now ignoring me just because they want to continue milking me. I am so livid and will never ever again refer Sanlam to anyone and to think I was such a fan. Please refund me and cancel this *******.