tB
tersius B
1 reviews | Active since Jul 2012
08 Aug 2019, 15:37
SMS SPAM
I get sms every day or every other day. Its been going on for months now and now annoying me for all future possibilities. I want you to remove me from your database. Is this even legal i have never been a sanlam client or have i ever aggreed to be contacted by sanlam?
Helpful (0)
Replies (2)0
Replies (2)
Sanlam's replyOfficial
08 Aug 2019, 15:56Good day TertiusWe are mindful that the experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case.
Regards
Client Relations
Regards
Client Relations
Best regards,
Sanlam's reply08 Aug 2019, 15:56
Official
Good day TertiusWe are mindful that the experience was not perhaps what you expected. We are committed to change it. It is for this purpose that your case was now escalated to the relevant department for urgent attention. Note that a consultant will make direct contact with you and make sure you get the direct contact detail of the consultant. We would encourage you that all future dealings relating to this matter should be handled directly with this consultant for a more expeditious handling of your case.
Regards
Client Relations
Regards
Client Relations
Best regards,
Sanlam's replyOfficial
14 Aug 2019, 10:15Good day Tertius
Your request has been executed. Note that Sanlam has diverse business entities. Should you get any sms in future then please provide us the complete detail of the sms so that we can engage with that entity.
We apologise for the inconvenience and frustration this may have caused.
Regards
Client Relations
Your request has been executed. Note that Sanlam has diverse business entities. Should you get any sms in future then please provide us the complete detail of the sms so that we can engage with that entity.
We apologise for the inconvenience and frustration this may have caused.
Regards
Client Relations
Best regards,
Sanlam's reply14 Aug 2019, 10:15
Official
Good day Tertius
Your request has been executed. Note that Sanlam has diverse business entities. Should you get any sms in future then please provide us the complete detail of the sms so that we can engage with that entity.
We apologise for the inconvenience and frustration this may have caused.
Regards
Client Relations
Your request has been executed. Note that Sanlam has diverse business entities. Should you get any sms in future then please provide us the complete detail of the sms so that we can engage with that entity.
We apologise for the inconvenience and frustration this may have caused.
Regards
Client Relations
Best regards,