JvdW
Jolandi van der Walt

1 reviews | Active since Feb 2013

06 Dec 2024, 10:04

Slow and bad service

I app**** for some of my own money and after weeks of struggling finally received a sms saying it has been paid to my account on 28/11, it is now 6/12 and still no money. The service is absolutely terrible with Sanlam.

0
Replies (2)
Sanlam
Sanlam's reply06 Dec 2024, 10:23
Official
Good day Jolandi  
 
 We are sorry to hear of your poor client service experience. We have referred your complaint to Sanlam Corporate.
 
 Regards
 Sanlam Client Care 
Sanlam
Sanlam's reply18 Dec 2024, 15:40
Official
Good day Jolandi  
 
We have received feedback that Sanlam Corporate has been in touch with you via email.

Please respond to their email for further assistance. 
 
Regards
Sanlam Client Care