JK
Jamiela K

1 reviews | Active since Feb 2022

15 Nov 2022, 09:52

***** Sanlam Sky

Sanlam Sky started debiting from me without my consent. I did not sign an agreement, or sign for a new policy and did not know of this until the debit occurred. On enquiring with Sanlam, I was told SanlamSky is a separate entity. Yet, somehow they got all my information and started debiting without my permission. No evidence has been produced that I signed for the authorization for the debits to happen after I requested it. This is *******! This should not happen and yet it does!

0
Replies (2)
Sanlam
Sanlam's reply15 Nov 2022, 10:18
Official
Good day Jamiela

We are sorry to hear this.  Your complaint has been escalated to Sanlam SKY to get in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply15 Nov 2022, 11:24
Official
Hi again

We have received confirmation that you have been sent an email by a consultant.  

Regards
Sanlam Client Care