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Naledi N
1 reviews | Active since Jul 2015
09 Jun 2022, 10:34
Shockingly bad service
I sent in my claims documents on Tuesday morning for the corner stone pensioner plan. Have not received any feedback sent 5vemails to onicah Mabidikama yesterday as she was assisting with the claim but no response, been calling all day and sending query emails and no feedback. I'm so disappointed and I'm just a claimant on this policy, I will not let my beneficiary suffer like this will move my policy to another reputable insurer
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Replies (3)0
Replies (3)
Sanlam's replyOfficial
09 Jun 2022, 10:51Good day, we have received your review and will look into it urgently. Our feedback will be sent to your direct e-mail. My sincerest apology for any inconvenience caused. Regards, Assupol
Sanlam's reply09 Jun 2022, 10:51
Official
Good day, we have received your review and will look into it urgently. Our feedback will be sent to your direct e-mail. My sincerest apology for any inconvenience caused. Regards, Assupol
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Naledi N's updateReviewer Update
09 Jun 2022, 13:302 and a half hours later and no feedback has been sent to my email.
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Naledi N's update09 Jun 2022, 13:30
Reviewer Update
2 and a half hours later and no feedback has been sent to my email.
Sanlam's replyOfficial
09 Jun 2022, 13:59Good day, we will provide feedback shortly.
Sanlam's reply09 Jun 2022, 13:59
Official
Good day, we will provide feedback shortly.