SW
Shalindra W
1 reviews | Active since Jun 2024
19 Jun 2024, 19:28
Shocking service
Shocking service Appalled by the service received by sanlam, had this policy since 2021, broker no longer available, trying to get in contact with you guys absolute nightmare. Went to the offices in Durban, was told I need to follow the queue outside.
Helpful (0)
Replies (4)0
Replies (4)
Sanlam's replyOfficial
20 Jun 2024, 07:07Good day Shalindra
We are sorry to learn of your service experience and will relay your review to the responsible team.
We would also like to assist you with your enquiry or request.
Please provide us with an indication of how we may assist you.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and will relay your review to the responsible team.
We would also like to assist you with your enquiry or request.
Please provide us with an indication of how we may assist you.
Regards
Sanlam Client Care
Sanlam's reply20 Jun 2024, 07:07
Official
Good day Shalindra
We are sorry to learn of your service experience and will relay your review to the responsible team.
We would also like to assist you with your enquiry or request.
Please provide us with an indication of how we may assist you.
Regards
Sanlam Client Care
We are sorry to learn of your service experience and will relay your review to the responsible team.
We would also like to assist you with your enquiry or request.
Please provide us with an indication of how we may assist you.
Regards
Sanlam Client Care
SW
Shalindra W's updateReviewer Update
20 Jun 2024, 16:56I want my broker or agent to call me.
SW
Shalindra W's update20 Jun 2024, 16:56
Reviewer Update
I want my broker or agent to call me.
Sanlam's replyOfficial
21 Jun 2024, 08:56Good day Shalindra
Thank you for reaching out to us again.
We have escalated the matter to Client Care Centre for urgent assistance.
Regards
Sanlam Client Care
Thank you for reaching out to us again.
We have escalated the matter to Client Care Centre for urgent assistance.
Regards
Sanlam Client Care
Sanlam's reply21 Jun 2024, 08:56
Official
Good day Shalindra
Thank you for reaching out to us again.
We have escalated the matter to Client Care Centre for urgent assistance.
Regards
Sanlam Client Care
Thank you for reaching out to us again.
We have escalated the matter to Client Care Centre for urgent assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
24 Jun 2024, 11:36Good morning Shalindra
We have received feedback that the Client Care Centre has been in touch with you and that they have arranged for an intermediary to contact and assist you.
Regards
Sanlam Client Care
We have received feedback that the Client Care Centre has been in touch with you and that they have arranged for an intermediary to contact and assist you.
Regards
Sanlam Client Care
Sanlam's reply24 Jun 2024, 11:36
Official
Good morning Shalindra
We have received feedback that the Client Care Centre has been in touch with you and that they have arranged for an intermediary to contact and assist you.
Regards
Sanlam Client Care
We have received feedback that the Client Care Centre has been in touch with you and that they have arranged for an intermediary to contact and assist you.
Regards
Sanlam Client Care