JD
Jan D

1 reviews | Active since Nov 2012

14 Feb 2025, 09:41

Shocking service as always.

Again I have to raise a issue here for sanlam trust.

Currently my sons trust need to be terminated as he is 21.

Al docs was submitted on the 30th of Jan.

We to date have to received any further comms from them even when asking for feedback - utter radio silence from them.

Please can someone get back to me so I can get a update or put me in contact with someone competent.

0
Replies (3)
Sanlam
Sanlam's reply14 Feb 2025, 09:52
Official
Good day Jan

We are sorry to hear this and have escalated your complaint again to Sanlam Trust to get in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply24 Feb 2025, 11:58
Official
Good day Jan

We have received feedback that Sanlam Trust has been in touch with you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply11 Mar 2025, 10:31
Official
Good day Jan

Thank you for reaching out to us again. 

We have requested urgent assistance from the Sanlam Trust department. 

Regards
Sanlam Client Care