1 reviews | Active since Apr 2017

09 Feb 2023, 14:58

SHOCKING LACK OF CARE

SANLAM REALITY & GYM MEMBERSHIP': I'm struggling for 3rd month to resolve membership issue between SANLAM REALITY-their own Gym division-it is been shockingly, incredibly difficult i.e impossible, No one but one Agent(NATASHA) in SANLAM REALITY CARES.She is friendly, willing yet powerless to get MANAGER even to rever, NO EXPLANATION, SANLAM Took weeks & now months for simple gym membership issue grown to explosive proportion

0
Replies (2)
Sanlam
Sanlam's reply09 Feb 2023, 15:28
Official
Good day Vanja
Thank you for contacting us.  Your complaint has been escalated to the relevant team to assist you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply10 Feb 2023, 10:41
Official
Good day Vanya

We have received confirmation that you have been contacted and that you are being assisted.

Regards
Sanlam Client Care