Shame on Sanlam

My name is Jolene I've been a loyal client to Sanlam since the year 2020 up until now. I've paid them over R1000 every month since 2020.

In January 2025 which is last month, i ask them if my policies can be put on hold for a duration of 3 months maximum, due to me being currently unemployed and waiting for my working visa to go abroad.

They told me that i don't meet the requirements for that to happend because ive never failed to pay any monthly fees.

They also said that theres no way they can help me with my request.

I mean according to their system I'm a loyal customer who has paid every month. Is this how they treat loyal customers?

So know i had to cancel my policies due to not being able to pay at the moment, and Sanlam not willing to help me.

Im loosing a big amount of my money To Sanlam.

I will never make use of Them again or advise people to do so..

i will now try to re open policies somewhere alse as soon as i can.

Im really so sick to my stomach with Sanlam. Shame on you Sanlam.