SK
Shaheem K
1 reviews | Active since Jan 2020
21 Oct 2024, 13:02
Shaheem Kaldine (***7) REF: wf_***5
Good day, I don't know where to start and who else to go to with this issue.
It's been almost two months since I left Miway insurance and the pension fund claim has still not been paid. I keep sending emails and no one ever comes back. When it's time to deduct money from salary there is no delay. I'm unemployed with a 3 year old daughter who needs this money. I can't be begging for my own little money this is not right.
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
21 Oct 2024, 13:15 Good day Shaheem
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply21 Oct 2024, 13:15
Official
Good day Shaheem
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam Corporate.
Regards
Sanlam Client Care
SK
Shaheem K's updateReviewer Update
22 Oct 2024, 09:04Not surprised to have had no response till now from your apparent escalation.
SK
Shaheem K's update22 Oct 2024, 09:04
Reviewer Update
Not surprised to have had no response till now from your apparent escalation.
SK
Shaheem K's updateReviewer Update
23 Oct 2024, 08:50This is my third review in just as many days. I did jot get a single call or email from anyone is client care or sanlam corporate. My baby is going hungry because you people. I cannot believe that I'm going through something like this with such a huge company filled with Billions and tlcant even pay me a small amount just so I can keep going. They asked me for more information on documents I respond within the minute and get no reply afterwards. Can someone please get back to me.
SK
Shaheem K's update23 Oct 2024, 08:50
Reviewer Update
This is my third review in just as many days. I did jot get a single call or email from anyone is client care or sanlam corporate. My baby is going hungry because you people. I cannot believe that I'm going through something like this with such a huge company filled with Billions and tlcant even pay me a small amount just so I can keep going. They asked me for more information on documents I respond within the minute and get no reply afterwards. Can someone please get back to me.
Sanlam's replyOfficial
23 Oct 2024, 09:16Good day Shaheem
We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
Sanlam's reply23 Oct 2024, 09:16
Official
Good day Shaheem
We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
We are following up with Sanlam Corporate.
Regards
Sanlam Client Care
SK
Shaheem K's updateReviewer Update
24 Oct 2024, 08:59Good day,
I hope South Africa Is seeing this. Up till today not one person from Sanlam corporate has got back to me regarding this matter. Everytime replying that they will follow up with sanlam corporate but no response. I tried the WhatsApp channel no response. I tried numerous emails no response not even just to give a status of my claim. Tomorrow I'm bieng put out of my place for rent money how am I supposed to explain this. But I thank you Sanlam. And anyone reading this if you have any products with sanlam be very careful.
I hope South Africa Is seeing this. Up till today not one person from Sanlam corporate has got back to me regarding this matter. Everytime replying that they will follow up with sanlam corporate but no response. I tried the WhatsApp channel no response. I tried numerous emails no response not even just to give a status of my claim. Tomorrow I'm bieng put out of my place for rent money how am I supposed to explain this. But I thank you Sanlam. And anyone reading this if you have any products with sanlam be very careful.
SK
Shaheem K's update24 Oct 2024, 08:59
Reviewer Update
Good day,
I hope South Africa Is seeing this. Up till today not one person from Sanlam corporate has got back to me regarding this matter. Everytime replying that they will follow up with sanlam corporate but no response. I tried the WhatsApp channel no response. I tried numerous emails no response not even just to give a status of my claim. Tomorrow I'm bieng put out of my place for rent money how am I supposed to explain this. But I thank you Sanlam. And anyone reading this if you have any products with sanlam be very careful.
I hope South Africa Is seeing this. Up till today not one person from Sanlam corporate has got back to me regarding this matter. Everytime replying that they will follow up with sanlam corporate but no response. I tried the WhatsApp channel no response. I tried numerous emails no response not even just to give a status of my claim. Tomorrow I'm bieng put out of my place for rent money how am I supposed to explain this. But I thank you Sanlam. And anyone reading this if you have any products with sanlam be very careful.
SK
Shaheem K's updateReviewer Update
24 Oct 2024, 09:00You guys can keep the money man. My money I worked hard for. You can keep it
SK
Shaheem K's update24 Oct 2024, 09:00
Reviewer Update
You guys can keep the money man. My money I worked hard for. You can keep it
Sanlam's replyOfficial
24 Oct 2024, 12:13 Good day Shaheem
This is to confirm that you you have been contacted and will be assisted further.
Regards
Sanlam Client Care
This is to confirm that you you have been contacted and will be assisted further.
Regards
Sanlam Client Care
Sanlam's reply24 Oct 2024, 12:13
Official
Good day Shaheem
This is to confirm that you you have been contacted and will be assisted further.
Regards
Sanlam Client Care
This is to confirm that you you have been contacted and will be assisted further.
Regards
Sanlam Client Care