mR
mavhungu R

1 reviews | Active since Jun 2017

25 Feb 2023, 13:56

Severe Poor Service Before you can even join.

You know, its funny that i was interested in taking RA with Sanlam then was told a financial adviser will give me a call to arrange a meeting, this is the 3rd week waiting for that Financial Adviser to give me a call. It tells alot how my claim treatment will be at the end of my RA term, it will be a struggle.

0
Replies (4)
Sanlam
Sanlam's reply27 Feb 2023, 09:42
Official
Good day Mavhungu

We are sorry to hear this and have escalated your complaint to the relevant team to assist you.

Regards
Sanlam Client Care
Sanlam
Sanlam's reply27 Feb 2023, 11:35
Official
Hi again

We have received confirmation that you have been contacted.  

Regards
Sanlam Client Care
mR
mavhungu R's update01 Mar 2023, 18:17
Reviewer Update
Yes, Chris contacted me. Much appreciated.
Sanlam
Sanlam's reply02 Mar 2023, 07:45
Official
Good day Mavhungu

Thank you for confirming that you have been contacted. Your patience is much appreciated.

Regards
Sanlam Client Care