Settlement gone all wrong

Item: Sanlam
Rating: 1
Author: Vigie R

I am so disgusted with Sanlam. Cant get any help when they messed my account. Paid up my loan in April and they say I still owe them. Nicki Hill nor Anelisa Singazi dont even bother to assist or respond. I need to resolve this now

Helpful (0)

Replies (2)

Sanlam's replyOfficial

21 May 2021, 16:37

Dear Vigie

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards,
Sanlam Client Relations

Best regards,

Sanlam's reply21 May 2021, 16:37

Official

Dear Vigie

We acknowledge receipt of your complaint. Your matter was escalated to the relevant department for further investigation.

Kind regards,
Sanlam Client Relations

Best regards,

Sanlam's replyOfficial

24 May 2021, 09:41

Dear Vigie

We were informed that one of our consultants made contact with you and advised you of the way forward. If you have any further enquiries, please feel free to contact the consultant directly.

Regards
Sanlam Client Relations

Best regards,

Sanlam's reply24 May 2021, 09:41

Official

Best regards,

Settlement gone all wrong

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