Service of Sanlam as bad as Telkom

<p>I have a Sanlam Personal Loan with a perfect payment record. In fact my credit rating at TransUnion is 990. I phoned Sanlam to apply for an additional loan speaking to 3 agents and holding in a total of approximately an hour. After simply cutting me off a few times, they finally gave me answer that I do not meet the minimum required credit rating. They then gave me the number for Transunion - the same place where my rating is 990. I phoned Sanlam again asking them to specify exactly why it is declined as it surely cannot be due to my credit rating. No answer. I decided to get hold of customor complaints. I requested that I be phoned back when they are ready to speak to me. I have given up on Sanlam. </p> <p> </p> <p>Well done Sanlam, your useless client services call centre has lost all my confidence as a current client.</p>