1 reviews | Active since Sept 2016

16 Sept 2016, 18:32

Service number ***

<p>I would to find out about the payment of my policy .I have send documents on 8 September 2016 I have not received a message telling me when am I going to get my payment.when I call they are telling me that the message will be in 5 minutes time please assist.</p>

0
Replies (2)
Sanlam
Sanlam's reply16 Sept 2016, 18:38
Official

Dear Molepar

We acknowledge receipt of your complaint and apologise for any inconvenience. We'll investigate your case urgently on Monday and make direct contact with you for feedback.

Regards

Client Relations

Sanlam
Sanlam's reply19 Sept 2016, 11:55
Official

Dear Mr Ledwaba

Thank you for bringing this under our attention. I refer to our telephone conversation of this morning . Payment was made and the proceeds will be in your account as confirmed telephonically.

Regards

Client Relations