**** SERVICE FROM SANLAM LOAN DIVISION

Yesterday 03.06.2026 i was told by sanlam personal loan division between 17:00 and 17.30 on a call that my loan has gone through and that my banking details had gone through in terms of verification. When i followed up today this morning i was told that the team leader will call me by 10.00 after speaking to a consultant by the name of Lauren and they never did and when i followed up i was sent from pillar to post. The service is **** and they take people for granted. I would not advise anyone to take up any services with Sanlam. They take people for granted. They don't keep their promises to call customers back. I have an existing loan that i am paying and have never missed a payment and this is the kind of treatment we get. Its an eye opener not to do any business with this institution.