DD
Darox D

1 reviews | Active since Nov 2019

18 Feb 2021, 10:42

**** service from sanlam

Sqnlam i am so disappointed in your services. Ive been calling the past hour to verify a few things regarding my policy because i suspect possible ***** but i get send from pillar to post. This is totally unacceptable. I would phone a number then get transferred elsewhere only to get a different number to call which comes out to the same place. I do not want to claim, i would like to verify details. If im struggling to get hold of you guys now, what more when i need to claim. People must take careful consideration before taking your policies. Im gatvol

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Replies (2)
Sanlam
Sanlam's reply18 Feb 2021, 10:44
Official
Dear Darox

Apologies for the poor service received. We have escalated your matter to the relevant department for further investigation. 

Kind regards 
Sanlam Client Relations 
Sanlam
Sanlam's reply18 Feb 2021, 13:42
Official
Dear Darox

We have tried calling you but there is no answer. Please provide us with more details regarding the *****, if a deduction was made from your bank account. Please provide us with the necessary details as well. 

Kind regards,
Sanlam Client Relations