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filwe M
1 reviews | Active since Oct 2020
01 Jul 2024, 10:52
**** service
The energy you guys use to collect money should be the energy you apply when you have to reply to emails. I send an email everytime i have a concern and it’s never answered. i wish there was a way to get back all the money i’ve invested and leave your **** alone.
Helpful (0)
Replies (7)0
Replies (7)
Sanlam's replyOfficial
01 Jul 2024, 11:17Good day Filwe
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's reply01 Jul 2024, 11:17
Official
Good day Filwe
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
We are sorry to hear of your poor client service experience. We have escalated your complaint to Sanlam SKY.
Regards
Sanlam Client Care
Sanlam's replyOfficial
01 Jul 2024, 12:11This is to confirm that Sanlam SKY has acknowledged your complaint via email and will be assisting you further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply01 Jul 2024, 12:11
Official
This is to confirm that Sanlam SKY has acknowledged your complaint via email and will be assisting you further.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
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filwe M's updateReviewer Update
01 Jul 2024, 13:30advise Penny Cellere to attend to my matter urgently!
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filwe M's update01 Jul 2024, 13:30
Reviewer Update
advise Penny Cellere to attend to my matter urgently!
Sanlam's replyOfficial
01 Jul 2024, 13:44The consultant will respond to your email when they are able to do so.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
Sanlam's reply01 Jul 2024, 13:44
Official
The consultant will respond to your email when they are able to do so.
Regards
Sanlam Client Care
Regards
Sanlam Client Care
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filwe M's updateReviewer Update
03 Jul 2024, 12:14I am sick of the run around. now i’m being told a full surrender is R1800 when ive been paying since 2019. explain this nonsense
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filwe M's update03 Jul 2024, 12:14
Reviewer Update
I am sick of the run around. now i’m being told a full surrender is R1800 when ive been paying since 2019. explain this nonsense
Sanlam's replyOfficial
03 Jul 2024, 12:32Good day Filwe
We have escalated the matter for assistance.
Regards
Sanlam Client Care
We have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's reply03 Jul 2024, 12:32
Official
Good day Filwe
We have escalated the matter for assistance.
Regards
Sanlam Client Care
We have escalated the matter for assistance.
Regards
Sanlam Client Care
Sanlam's replyOfficial
03 Jul 2024, 12:49Hello Filwe
We have received feedback from Sanlam Sky that they are corresponding with you via email.
Regards
Sanlam Client Care
We have received feedback from Sanlam Sky that they are corresponding with you via email.
Regards
Sanlam Client Care
Sanlam's reply03 Jul 2024, 12:49
Official
Hello Filwe
We have received feedback from Sanlam Sky that they are corresponding with you via email.
Regards
Sanlam Client Care
We have received feedback from Sanlam Sky that they are corresponding with you via email.
Regards
Sanlam Client Care