BP
Bernadette P

1 reviews | Active since Jan 2014

19 Feb 2015, 10:13

Service

I requested for a settlement amount on my account on Monday 16/02/2015 from [Email Removed] and did not get a reply till today. I contacted Direct Axis and was put on hold for more than half an hour. Nobody could assist me to settle my account. I still do not have a reply from Sanlam on the settlement amount. Looks like all we need to do is not pay and someone will call you eventually.

0
Replies (1)
Sanlam
Sanlam's reply19 Feb 2015, 10:29
Official
Hello Bernadette01,

We acknowledge receipt of your complaint and will forward this to the management for further handling.

Kind Regards
Client Relations

Best regards,